AcreLogic

Privacy policy

Last updated: October 27, 2026

This policy explains how AcreLogic ("AcreLogic", "we", "us") collects, uses, shares and protects personal information when you visit acrelogic.ai or use the AcreLogic service, and the choices you have.

1. Two kinds of information

Information about you as a visitor or user. For information we collect about website visitors, people who request a demo and people who sign in to AcreLogic, we decide how it is used, and this policy applies.

Information our customers store in AcreLogic. Customers use AcreLogic to manage their own records, which include personal information about mineral owners, royalty owners, lessors, working interest partners, investors and other parties ("customer data"). For customer data, the customer decides what is stored and why, and AcreLogic acts as a service provider that processes it only on the customer's instructions under our agreement with them. If your information is held by one of our customers, please contact that company directly; if you contact us, we will forward your request to them.

2. What we collect

  • Demo and contact requests. The details you enter in our forms: name, work email, company, role and your message.
  • Account information. For people who use the service: name, work email, the roles assigned by your organization, and the companies, states or records you are allowed to access.
  • Usage, security and audit records. Sign-in and sign-out events, the actions you take in the service, and the IP address and browser details on failed sign-ins and other security events.
  • Support communications. What you tell us when you ask for help.
  • Website hosting logs. Our hosting provider records standard request information such as IP address, browser type, referring page and the pages requested.
  • Website usage. Pages visited, how you arrived, device and browser type and approximate location (city level), through Google Analytics as described in section 3.

We collect this information from you directly, from your organization when it creates your account, and automatically when you use the website or service.

3. Cookies and analytics

When you first visit this website, a banner asks you to choose Accept all or Essential only. You can change your choice at any time with Cookie settings at the bottom of every page.

  • Essential. Your cookie choice is stored in your browser's local storage so we do not ask again. This is always on.
  • Analytics (only with Accept all). We use Google Analytics to understand how the website is used, such as which pages are visited and how visitors arrive. With your permission, it sets first-party cookies (named _ga and _ga_*) that last up to 2 years.
  • Without permission. If you choose Essential only, or before you choose, no analytics cookies are set. Google Analytics may receive cookieless signals, such as that a page was viewed, without any identifier; Google uses them only to estimate visitor numbers in aggregate.
  • No advertising. We do not use advertising cookies, and Google signals and ad personalization are turned off.

Choosing Essential only removes analytics cookies set earlier. You can also block or delete cookies in your browser settings. The AcreLogic service uses one secure, HTTP-only session cookie to keep you signed in; it is deleted when you sign out or the session ends. We do not respond to "Do Not Track" signals; use the cookie choice above instead.

4. How we use it

  • To respond to demo requests and questions, and to follow up about AcreLogic.
  • To provide, maintain and support the service, including sign-in, permissions and the audit log.
  • To secure the service, and to detect, investigate and prevent fraud, misuse and security incidents.
  • To improve the service, using aggregated or de-identified information.
  • To send service notices, such as security alerts and changes to our terms.
  • To meet legal obligations, resolve disputes and enforce our agreements.

We do not sell personal information, we do not share it for cross-context behavioral advertising, and we do not use customer data to train AI models.

5. Documents and AI processing

When a customer uploads documents, AcreLogic uses optical character recognition and AI models to read them and propose structured data. Tax identification numbers and bank account numbers are redacted before text is stored or sent for extraction. Our AI providers process documents only to return results to us; we do not permit them to use customer content to train their models. Extracted values are reviewed by the customer's staff before material changes are made.

6. Who we share it with

  • Service providers that process information on our behalf under written contracts that limit their use of it, including:
    • Google Cloud: hosting of the website, the service and its database
    • Web3Forms: delivery of website form submissions to us
    • Google Analytics: website usage measurement, as described in section 3
    • AI and optical character recognition providers: reading uploaded documents
    • Email delivery providers: sign-in, invitation and service emails
  • Your organization: administrators of the customer account you belong to can see your account and activity in the service.
  • Legal and safety: when required by law, subpoena or court order, or to protect the rights, property or safety of AcreLogic, our customers, users or others.
  • Business transfers: as part of a merger, acquisition, financing or sale of assets, subject to the protections in this policy.

Customers can request our current list of service providers that process customer data.

7. How long we keep it

  • Demo and contact requests: up to 24 months after our last contact with you, unless you become a customer.
  • Account information: for as long as your organization's account is active, then deleted with the customer data.
  • Audit and security records: for the life of the customer's agreement and up to 7 years after, to support audits, payment history and legal obligations.
  • Customer data: as instructed by the customer. After an agreement ends, customers have 30 days to export their data; we then delete it from the live service within a further 30 days, and from backups as they expire.

8. How we protect it

We use administrative, technical and physical safeguards appropriate to the sensitivity of the information. Tax IDs and bank details are encrypted at field level, each customer's data is isolated in the database, data is encrypted in transit and at rest, and access is logged. See Security for details. No system is perfectly secure; if we learn of a security incident affecting your personal information, we will notify you and the relevant authorities as the law requires.

9. Where it is stored

AcreLogic stores and processes information in the United States. If you access the website or service from outside the United States, your information will be transferred to and processed in the United States.

10. Your choices and rights

You can ask us to stop sending you marketing email at any time by replying to it or contacting us.

Depending on where you live, including California, Colorado, Connecticut, Texas, Virginia and other U.S. states with consumer privacy laws, you may have the right to:

  • know what personal information we hold about you and how we use and share it;
  • get a copy of it;
  • correct it;
  • delete it;
  • opt out of sale, targeted advertising and profiling (we do none of these);
  • appeal a decision we make about your request.

To make a request, email us at the address below. We will verify your identity before acting on the request and respond within 45 days, or as otherwise required by law. You can use an authorized agent, and we will not discriminate against you for exercising these rights. If we deny your request, you can appeal by replying to our decision; if you are not satisfied with the appeal, you may contact your state attorney general.

11. Children

AcreLogic is a business service and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the date above. If a change is material, we will notify customers by email or in the service before it takes effect.

13. Contact us

For privacy questions or requests, email privacy@acrelogic.ai or use our contact form.